GLP-1 Fasting

Support

There is no account to recover and no server to be down, so most problems are local to your device. Here are the ones that come up.

Apple Health shows no data after I updated the app

Installing a new version over an older one can leave a previous read-permission decision in place, and iOS will not ask again. Open Settings > Diagnostics > Test Health Connection in the app: it writes one temporary entry, reads it back and deletes it, then tells you definitively whether reading is switched off. If it is, enable Weight and Workouts in the Health app under Profile > Apps & Services > GLP-1 Fasting. Deleting and reinstalling the app also works, because permission is asked fresh.

I can't type my weight

Fixed. An earlier build could not read a decimal comma, so on French, German, Spanish and most European keyboards the Save button stayed disabled. Update to the latest version. If you're still on the old build, a decimal point works as a temporary workaround.

My weight chart is empty

A curve needs at least two entries on different dates — with one, you get a single point and no line. Log a second weight and the trend, change figure and projection appear. Weights are saved on your device whether or not Apple Health is connected.

Where are the charts?

Learn > Charts > The Curves has all of them on one screen. The fat-burning projection is also on the Fast tab under the planning menu, and the weight, fasting and training timeline is on the Weight tab.

The app says I'm fasting when I never pressed start

That's deliberate. If your weekly cycle says a fast is running, the app shows your position in it rather than an empty screen. It won't invent a tracked session — tap Start Tracking This Fast and it backdates to the cycle's own start time.

Something else

Send a message using the address below. Settings > Diagnostics > Share Logs exports a detailed record of what the app did, which makes almost any problem diagnosable — the logs stay on your device until you choose to send them.

support@glp1fasting.com